Testimonials for Major Malfunction's Munitions

My dealer recently received the Trident-9 I had ordered through Major Malfunction, and I wanted to sing his praises here for anyone thinking about going through him for their next purchase.

Throughout the entire process, Bryon (Major Malfunction) was quick to respond to my inquiries, very helpful and informative, and was/is an extremely nice guy on top of it all. He kept me up to date several times, unsolicited, on the progress of my order (we had to wait for SWR to finish the batch), and even went so far as to leave me a voicemail with a tracking number when my order was finally shipped to my dealer. Finally, when I did have the chance to talk on the phone, he was extremely personable and the kind of guy I think most of us enjoy dealing with - a real winner.

For any of you thinking of going through Bryon for your next silencer, do so without fear - he really is a great dealer. You won't regret it. Totally recommended!

-JONATHAN R., VIRGINIA

After the fiasco I went through on my first suppressor purchase (from a different dealer) I swore that I would not do it again. But the bug hit again, I did a lot of research and set a criteria that:

1- It had to be in stock or will be incoming soon, verified by Manufacturer (and I did call SWR and YHM to checkout the Major). Both Manufacturers knew him by name and vouched for him and orders he had
placed along with ship dates.

2- I did not want to pay MSRP. (Which was what I was quoted by every dealer I contacted except the Major)

3- They had to answer the phone when I called and my questions. The Major even answered the phone when he was on vacation.

The Major provided all of these: very pleasant, knowledgeable, and hoot to talk to. Not only did he have a SWR Trident, YHM SS Phantom QD but was able to get extra QD's to go with my Phantom. The Major had the best prices by far out of the four quotes I received (two dealers chose not to reply). I would like to add that I saved enough with the Major to pay for one transfer tax and then some. Shipping was fast and communication was top notch. The Major will get my business in the future for sure. Now if only the BATFE worked as well.

-DANNY W., GEORGIA

After a very bad experience with an extremely greedy Class 3 dealer in McAllen, Texas, I was delighted to meet Bryon Gaston of Major Malfunction at the Wanenmacher's Gun Show in Tulsa, Oklahoma.

Not only did Bryon have the suppressors that I wanted in stock, he had them at a better price than anyone else had quoted me. As a matter of fact, I bought two for less than the McAllen dealer wanted for one. Now admittedly, the second one was a .22 rimfire suppressor, but it was like getting it for free in the deal!

I found a Texas Class 3 dealer in Round Rock to transfer the suppressors to and even with his $50.00 per suppressor transfer fee, since I didn't have to pay sales tax, I bought the two suppressors for less than what I was quoted in McAllen for one suppressor with the sales tax included.

Bryon helped me set up a Trust, answered every phone call and question I had, and not once was he ever short tempered with me. You couldn't ask for a nicer guy to deal with.

Although, I still haven't found a Class 3 dealer in Texas that I'm satisfied doing the transfers with, I know that Bryon at Major Malfunction will be getting more of my business. As a matter of fact I'm already planning on buying two more suppressors from him. Just as soon as I raise the money, and with Bryon's help, figure out exactly which two I want next.

TERRY B., TEXAS

I recently purchased a YHM 3-Lug adapter for my YHM Cobra 9mm Suppressor through Major Malfunction. He got it for me at well under the retail price and I was quite pleased with our transaction. Unfortunately, when I tried to fit the adapter onto my 3-Lugged barrel it would not fit. Apparently my 3-Lugged barrel was slightly oversized. I contacted Major Malfunction to ask for suggestions on what I could do. He contacted me back the same day and had already made arrangements with YHM to receive my barrel & adapter. He said that YHM would machine them to fit and return them to me and even pay for my shipping. I received the barrel and adapter back in less than 2 weeks and everything fits perfectly. You cannot ask for better customer support/service than that. Major Malfunction sold me the adapter and through no fault of his own it would not fit, but instead of leaving me hanging he took care of my problem quickly and efficiently. I will use him for all of my future purchases and would not hesitate to recommend him to anyone else. He is #1 in my book.

-STEVE R., OKLAHOMA

Guys at Major Malfunction,

I just wanted to take a quick second to let you know just how impressed I have been with the level of customer service I have received while dealing with you.

I have recently had horrible back to back experiences while trying to deal with two very popular companies who deal in Class 3 sales and Tactical Gear/Equipment.

My experience with you has been quite the opposite. You were extremely friendly and very knowledgeable.

I have been wanting to purchase an SWR Trident 9 for a while now and I did a lot of research and shopping around first. Your prices are the best out there. This will be my fifth suppressor purchase and has been the smoothest I've experienced so far.

I highly recommend doing business with Major Malfunction to anyone out there!

I will definitely be a repeat customer.

-SGT RYAN D., CITY OF KENNESAW P.D., GEORGIA

I was unsure about who to purchase my first suppressor from until I called M3. I was looking to get a 5.56 suppressor and he hooked me up with a Phantom QD SS. Every other place I had looked at had the same MSRP list price but M3 beat them all. Bryon also helped me set up my trust paperwork to speed up the process. He was always there to answer any questions and did so in a professional manner. ALL of my future Class III purchases will be from Bryon at M3. His low prices are just an added bonus!

-MICHAEL M., NORTH CAROLINA

I just wanted to write and thank Bryon for the recent purchase of my Tac-65. He absolutely has the best prices. I did a lot of research and price shopping before I found Major-Malfunction, and he beat everyone's prices by a long shot. I have recommended several people, and will continue to do so. Anytime I needed to ask questions he was a phone call away. I got an email from him with a tracking number and overnight shipping. Thanks again Bryon!

-EDDIE C., FLORIDA

Aside from the best prices you will find anywhere, Major Malfunction's customer service is unrivaled. Every question I had was answered thoroughly in the same day. This was my first NFA purchase and M3 made what would otherwise be a tricky process enjoyable and painless. I just got a Glock, so I'm sure I'll be coming back for more!

-DAVID T., OHIO

I just wanted to thank you for all your time and patience. I'm a newbie to the suppressor world, and have called and emailed you about a dozen times with questions concerning my suppressor choices/options. I couldn't have picked a better man to do business with! You have always returned my calls and answered my emails (what a nice change from most of the businesses out there in the world today). It wouldn't matter to me if you had to charge a little more than the competition, I would buy from you again just because of the personal service you give to your customers! I was a little apprehensive of the paperwork at first, but there's nothing to it with you helping. I can't wait for my Tac65 to show up! Next up is the .338!!!

You'll be the only choice for my future purchases!

Thanks Again,

JOHN F., TEXAS

Unfortunately, it is rather uncommon to do business with an individual the caliber of Bryon at Major Malfunction. I was torn between 2 competing products and Bryon's excellant product knowledge and astute questions brought me to a quick and happy dilema resolution. Bryon's pricing was the best I could find and his cheerfull and rapid responses to follow-on inquiries and orders have made me a fan for life. The product was as advertised and I honestly couldn't imagine a better business transaction. I would not hesitate to recommend him to anyone interested in NFA items.

FRANK M., OREGON

A few years back I walked into a class three shop and was met with arrogance that actually deterred me from entering the hobby (I was very intimidated). Well as time passed by I finally did buy my first can from a local guy. He was very pleasant but the down side is that he only sold one brand of suppressor (I wanted a SWR Trident, which he doesn't carry). This is where M3 comes in - I was so excited when i found the M3 sight that I called realizing that wow it's after 9pm. I hung up and figured i would wait till morning, but Bryon called me right back and we spoke for around 40 minutes. He immediatly put my mind at ease and answered all questions (as I have never done a state to state transfer). I will definitely buy from M3 again. The suppressors are priced so that even with an transfer fee to my dealer I am still saving money and the owner is Top Notch.

Thanks Bryon!

CHRIS S., NORTH CAROLINA

I was new to Class III items when I came to M3. I was looking to get a rimfire suppressor. They set me up with an incredible deal on a really great package. They beat every price I'd seen on the suppressor by at least 10% and no one could touch their price on the pistol I purchased at the same time. When I decided to step up to a rifle caliber suppressor, M3 helped me set up a trust so that my paperwork would be easier on my end and the BATFE's as well. Now I'm looking at my third suppressor (most likely a 9mm) and building a short-barreled rifle. M3 has been there to answer all my questions and walk me through the process all the way - and they've got the best prices out there!

-JOHN V., OKLAHOMA

As a first time buyer of a suppressor, there were hundreds upon hundreds of
questions that I needed answered. Which brand, what attachment type, what is
the NFA process, and what are the overall costs going to be? Gladly enough
after reading on the internet, listening to other suppressor owners, and
talking to several people in the know, Bryon's name came up. Not only did he
answer every one of my questions, but he made me feel that I was buying from
someone who really cared about my purchase. He took all my calls and emails
and answered them graciously and quickly, and always with the time needed to
reassure any doubts.

To any other first time buyer, I could not recommend Bryon Gaston and M3
enough.

TIM H., TEXAS